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5 biggest mistakes - business phone systems

Added: 26-05-2010
Author: Yimmi Allen
Category: Telephone Systems

I have been in the technology sector for almost 15 years now and in the years I have seen the confusion, anger and pass the money is used for a not so unnecessary. Many people are not computer nerds or freaks great technology when it comes to understanding the World Telecommunications, many of you rely on professionals working with knowledge of the tools that help you do business.

I m here to tell you why he won a lot of t. .. After the sale of technology for many years and also was in your shoes is in the (business owner) if you re going to make mistakes ... It was here that will happen.

1. What is known will be judged on Day 2.

I've lost a few quotes and other companies quote low Ball just got a job. In general, the cost of equipment sales after COST MORE than what they will post the installation, this strategy seems to make customers angry than happy. Don t get stuck with, very expensive?

Here is what you really want to know before you sign a contract for the installation:

� Work What level of working hours and all work after business hours?
� If I need to add the cost of the phone?
� What min payment for work?
� Do WARRANTY COVER? Equipment, work or both?
� When I need to care how fast I can hope that someone onsite?

2. Buying on Hype or oversold.

No one loves caught in this issue ... Technology has the character to promote the Whiz Bang new features that promise to solve world problems ... so to speak. However, this article is good, IF you re going to use that their actions and learn how to put them to use! Have you been here? Here are a few things to note:

First and foremost, before anything happens ... Make a list of basic needs that the system MUST first call resolution. Caller ID, Call transfer, Voice Mail, paging systems, Conference Call, speaker phone capacity, call appearance, call reporting and so on ...

Second, make a list of 3-4 things for you really like about your phone system today. This shows what works for you and make life easier in your office!

Third, if you REALLY selling is to help you (there are a lot of good), or he will see features that will benefit your office to make life easier, not harder. T if you do not understand what the hell they say, it's ok just to stop them and tell them.

3. Not aware of the consequences of your resource network.

This is truly one of the biggest challenges for the system IP phone market right now and something better prepared to deal with! In short, if you re a small business person with no knowledge of IT, you might be into big trouble if they are not heads of neglect.

My advice is � FIRST consult with IT professionals determine the best way to ensure adequate bandwidth allocated to accommodate the voice traffic from your network.
� IP phone system would you like to see the network and maintain data or your voice traffic differently segmented. If you don t, you can run into some problems with the best sound quality with your IP phone that can cause the phone quality or worse.
� Understanding the need to add or change the current equipment, the network costs to improve your system.

4. Not understand the impact of your staff.

One of the main problems I find with the new phone system (and again Largest error # 3) is one of the effects of your staff. Change is difficult for people to learn new things in music can be a real challenge for more than they thought.

� Cool new features, looks good, and interesting ... but your staff think the same? I m willing to bet some of your employees are looking for new ways and better to handle their communications!
� Does your company by providing new tools include training for workers, so they can get out of the ground fast?
� If your IP Phone if you have employees installing a computer to solve problems associated with your phone system, newly installed or you set up for phone service?

5. Recognition on day 2 you learn about yourself how to use the system .

Akiongeza or delete the phone system will help in controlling and directing incoming and outgoing communications from your business to increase efficiency you never had before. What is not so Whiz Bang your system still have to learn how to USE IT! Here are some ideas to ensure you get the most from your phone:

� Course to receive your musical training? Make sure that everyone knows how to do simple things like people putting HOLD, Park, Transfer a Call, intercom, etc.
� Make sure your company again dealing with will give you (or know how much) from outside the training basics to take advantage of elements such as conference calls, flash and many others depending on how the original program must be done.
Is there � eye guidance, the user agent? Training aids, cheat sheets?

As you can see, based on advice I've described you can save a lot of time and headaches should be ready when the time to consider a new phone system.

Jim Allen Seasoned Sales Yimmi Nerd.

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5 biggest mistakes - business phone systems