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How to make a phone call automatically the new law legal marketing FTC

Added: 11-12-2005
Author: Thomas Michael Mahoney
Category: Telephone Systems

Trade Commission issued amendments to the Federal Rules of Final Telemarketing Sales Rule prerecorded telemarketing calls to be used in the purchase of goods or services. New law is applicable as of September and called user 1st2009 effects. (Automatic Call Robocalled any business can save a company that sells office equipment)

Administration prohibits telemarketing calls to the recordings between consumers who previously agreed in writing to receive them. There will be no discrimination with prerecorded messages to consumers to retailers who have established business relationships (Heb). Retailers can continue to live calls to users who have the Heb.

Aliruka $16K fine for each call made by every person who signed the release does not accept automatic calls

The penalty may be imposed on any mobile phone, operators and telephone companies that contracted calls made by users.

After last September 1 to avoid $16,000 fines per illegal call delivered. This finding may be imposed on calls to two, and the company called. To protect yourself and your company from large fines will be asked to provide evidence that the person signing the agreement to allow the automated phone calls made and the number provided.

Exceptions:

Health-related prerecorded message calls that are under the Health Insurance Portability and Accountability Act (HIPAA) of telemarketing calls that kukataza to provide prerecorded messages;

There is no written agreement is required for all calls placed by charitable requests for profit telemarketers (tele-funding) which gives the messages previously recorded on behalf of a nonprofit, or previous donors, non-profit, but require that if a call is important and fast media or voice-activated opt-out system;

Calls for trade in goods and services other than office supplies or cleaning does not need opt-out or a license from the phone company for calling hours and can 24/7Calls from abroad and dismissal in similar circumstances. AGAIN, this new ruling has no impact calls made over the telephone in a business similar to sending a call.

Automatic Call the law:

Expressly prohibit telemarketing sales calls that provide prerecorded messages, if the person answering the customer or by an answering machine or voice mail service, unless the seller previously acquired the recipient signed, written agreement to accept the call;

Seller permission required to obtain permission for prerecorded message sales calls from customers in any manner permitted by the Electronic Signatures in Global and National Law Business (E-Sign Act);

He wanted to be, December 1, 2008, sellers and telemarketers provide, first of all prerecorded messages, it is important for the media or the automated voice activated interactive opt-out system, so that consumers can opt out easily as they can out of life telemarketing calls ;

End of the FTC's current policy of mild to carry out actions against sellers and telemarketers who place calls records that meet certain conditions that would be inconsistent with the new requirements, but

Permit sellers, as under the policy of tolerance, to continue for one year after the publication of rules for prerecorded messages to attract users who have business to build their relationship, after which no prerecorded message calls can be made to users without their permission.

Unless someone has prior approval from telemarketers to do otherwise, is a violation of the rules do outbound telemarketing calls to someone's home outside the hours of 8 and 9

Telemarketing call must:

1) allows the phone to ring for at least 15 seconds or four rings before unanswered calls disconnected;

2) start the prerecorded message within two seconds of peace in the consumer complete the answers;

3) The first clear all the recipient's phone can be set to ask the company not-not-call list at any time during the message;

4) in cases where the call is answered by someone, whether automatiserade interactive voice and / or lock-writer-activated opt-out system messages available in the company to add phone numbers we do-not-call list and then immediately end the call and

5) in the case where the call is answered by an answering machine or voicemail, provide a toll-free number that allows a man named automatiserade be connected to interactive voice and / or lock-writer-activated opt-out system after each message received. The telemarketer, while the implementation of each of these conditions, must also comply with all other requirements of the TSR and the federal and state law.

Solutions:

1) Make the call only established in the country and remove one and does not cross state. The FTC said the two times this week and the new rules are DON'T applies for calls within the campaign. If you read the new law has the effect of intrastate calls, the call only between the States. Small businesses that want to use automated calls still may do so without fear of fines or penalties from the FTC.

2) The purchase opt-in law purchased from sellers who repitable obtained from the person receiving the written permision of phone calls about products and services. These figures call the FTC law is better than the basic demographic data calls for these people to pray especially those found in promotions and special offers items. The cost for a phone number can be compared with demographic data and the resulting numbers do not need to rub against the national and the call list. So these figures are the beneficiaries, with low cost 3-5 cents each, based on the amount purchased by the shields of the fines and litigations by unscrupulous people. Many phone companies provide this kind of automated telephone number for their customers to reduce costs. An example would http://www.RoboTalker.com the recently introduced this service to protect customers from the FTC fines and frivolous lawsuits by users.

One source of phone number type in: [http://robotalker.com/products/ftc-legal-phone-numbers.aspx]

3) autodial business simply because they are not protected by the new law.

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How to make a phone call automatically the new law legal marketing FTC